FAQ

…OR WHAT YOU ALWAYS WANTED TO KNOW.

Yes! Our products are all made out of 100% genuine American walnut wood and are treated very carefully.

Yes all balolo covers can be removed from the device. But they are designed to hold well so it might take a few minutes. 

All our covers are made of natural genuine wood and are therefore scratch-resistant to a certain extent. However, our woods are oiled, waxed and honed in a special way so that a self-healing surface is created. Scratches which are caused by keys in handbags or backpacks, fade after a few days.

Since every single wooden cover is manufactured by hand between the order and dispatch 2 – 3 days can pass.

We supply you no matter where you are. Depending on the country, there may be longer delivery time. Please note, however, that the fees for customs are not included in the price of the product. The delivery time can vary between 4 and 14 days.

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