Accessibility Statement
At BALOLO, we are committed to making our website www.balolo.de accessible in accordance with the legal requirements of the German Accessibility Strengthening Act (BFSG) and the EU Directive 2019/882 (European Accessibility Act).
Our goal is to provide all people, regardless of individual abilities, with a simple and intuitive access to our content, products, and services.
Accessibility Status
Our website is largely accessible. The following measures have already been implemented:
- Clear and consistent navigation with logical structure
- Descriptive alt texts for most product images
- Keyboard accessibility for core functions (navigation, cart, checkout)
- Sufficient color contrast for readability
- Responsive design for all device types
- Screen reader compatibility for key pages - initial testing completed
Improvements in Progress
We are continuously working to enhance accessibility, including:
- Full keyboard accessibility in complex areas (e.g. filters, modals)
- Improvements to alt texts across all images
- Optimization of screen reader compatibility in forms and the checkout process
Feedback & Contact
If you encounter any barriers on our website or require assistance accessing our content, we welcome your feedback.
Email: info@balolo.de
Phone: +49 22411693690
Address: STARTFABRIK GmbH, Schloßstr. 2, 53773 Hennef
Dispute Resolution
If you feel your accessibility-related concerns have not been adequately addressed, you may contact the German Dispute Resolution Body pursuant to § 16 BGG: www.schlichtungsstelle-bgg.de
